Better engagement, better health
Chorley and South Ribble CCG is committed to listening and responding to your experiences of local healthcare services. Learning from, and engaging with you will ensure that we buy services that are high quality, safe and meet your needs. We have drafted an internal and external relations strategy, which outlines the priotirites when engaging and communicating with the public. You can find it on the plans, publications and policies page of this website.
There are many ways you can have your say to influence our work and help support yourself, your family and your community to stay healthy.
- Join a Patient Participation Group
- Join our iNvolvement Network
- Find out about your local Healthwatch (external site)
- Contact us directly to share something
If you would like to find out more about the ways to get involved, please contact us using the details below:
Contact us by telephone:
Contact us by email:
Contact us by post:
Customer Care Team
Lancashire Business Park
Feel free to ask us a question by using the contact us section of this website, or if you would like to tell us about an experience of a local health service, good or bad, contact our customer care team.
Young People's Health Advocates
The Young People's Health Advocates (YPHAs) are a sub group of the main patient group, the Patient Advisory Group, made up of young people who are 25 and under. They discuss a range of health related topics and make suggestions on improvements.
If you would like to join the YPHAs, contact the engagement team on 01772 214605 or email us at firstname.lastname@example.org.
Patient Voice Committee
The Patient Voice Committe was established in May 2014 as a formally constituted sub-group of the Governing Bodies. This allows Chorley and South Ribble CCG and Greater Preston CCG to work jointly together on the key themes and issues, and provide strategic leadership, assurance and scrutiny in these areas. During its first year of operation, our Engagement and Patient Experience Lead, Glenis Tansey, was named Patient Champion of the Year by the NHS North West Leadership Academy.
Collectively, the CCGs are committed to listening and responding to our patients’ experiences of local healthcare services. Learning from and engaging with patients means we can plan, monitor and buy services that are high quality, safe and meet patient needs. There are a variety of different ways in which we engage with a range of stakeholders to make sure they have an opportunity to have their say. This in turn helps us to influence future health plans for communities. The CCGs have a structured engagement framework to ensure that patients, carers and members of the public have an opportunity to be involved, and that their feedback is part of our governance so it can inform service improvements.
Read the latest Patient Voice Committee annual report here: Joint Patient Voice Comittee Annual Report 2017-18 (PDF 131KB)