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We need your views: The new NHS e-Referral Service

The Department of Health is introducing a new, national e-Referral System. This new system will be going live in some areas in June 2015, however NHS Chorley and South Ribble and NHS Greater Preston Clinical Commissioning Groups (CCGs) are looking to introduce this system at all GP practices by 2016.

If a GP refers you for further treatment or tests, the new system will enable you to book an appointment at a date, time and location that suits you straight away, unlike the current system where patients have to wait to receive a phone call or letter in order to make an appointment.

The CCGs would like to gather views on the referral process to ensure the new service meets patients’ needs. Please could you take a few minutes to complete the online questionnaire available via this link:

Alternatively, please download the questionnaire by clicking here and email it back to

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